Terms & Conditions
Website Usage
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Philpotts' relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that require the use of cookies.  If you would like more information about Cookies and how we use them please see our Privacy & Cookie policy.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

The information contained in this website is for general information purposes only. The information is provided by Philpotts and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Philpotts. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Philpotts takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.


Ordering from www.philpotts.com
An order can be placed with us by browsing our website and adding items into your shopping cart. Once you have finished your selection you will be able to ‘checkout’ where you will be asked for some essential information so that we can process your order.  For more details on how we use the information that we collect from you please see our Privacy Policy

Confirmation of Order

Once we have received your order, we will send you a confirmation of your request to place an order with us. This is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence the creation of a contract between us, when we send you an invoice.

Credit Notes/Vouchers/Discount Codes

Credit notes and other voucher codes will be issued to the customer concerned.  They will be named and are non transferrable. They can be used once only unless otherwise stated.  Credit notes, Voucher and Discount codes must be used within the time period stated otherwise they will expire.  Credit Notes, Vouchers and Discount codes cannot be used to pay for delivery charges.

Shipping, Handling & Delivery Schedule
For more information on delivery please see Delivery

Credit Card Security
When your order is placed on our website you will be redirected to Sage Pay in order to process your payment. Your payment details are not held by us either in clear text or on our web site at any time.

Product Specification
Most products supplied are made in an identical way from machined components to a standard specification.  Some slight differences may however be noted where products have been hand finished by different craftsmen.  
All dimensions specified are therefore approximate. Manufacturers reserve the right to modify designs, specifications and materials on an ongoing basis without prior notification to us.

Samples and Colours
While every care is taken when compiling this website to ensure the colours shown are as true as possible, they should be taken as a guide only and accuracy cannot be guaranteed.  We cannot always guarantee a perfect match as colour variations are unavoidable from one batch of products to another. 

Credit Card Security:
When your order is placed on our website you will be redirected to either Paypal or Sage Pay depending which gateway you prefer to use. Your payment details are not held by us either in clear text on any web site at any time. Our website is also SSL protected.